Frequently Asked Questions
What to Bring
Can I bring my jet skies, boat, or RV?
Parking spaces are limited at all beach locations. A one bedroom unit receives one (1) parking permit. A two or three bedroom unit receives two (2) parking permits. Any vehicle not displaying a parking permit will be towed. Jet skies, boats and RVs are not permitted.
Guests renting at Phoenix on the Bay and Phoenix on the Bay II may rent a boat slip or park trailerable boats in the parking lot during their stay. Boat parking is first come first serve at the building but alternate parking is available.
Can I bring the family pet?
Sorry, the answer is no. Telephone numbers of local kennels are:
Gulf Coast Veterinary Hospital: 251-974-5633
Pleasure Isle Veterinary: 251-968-7523
Can I rent beach chairs and umbrellas?
Chairs and umbrellas may be rented daily and weekly through Ike's Beach Service. For rate information call 251-948-3757. The Phoenix and Island Winds East have on-site rentals.
Do you provide cribs or highchairs?
Cribs, highchairs and other baby equipment may be rented daily and weekly from several vendors including:
Baby's Beach Rentals: toll free at: 1-866-955-BABY(2229) or www.baby-equipment-rentals.com
Ike's Beach Service: 251-948-3757
Both companies will set up and remove equipment for your convenience.
How are our units equipped?
Rental properties are equipped with the basics:
Kitchen: dishwasher, microwave oven, electric oven, stove, blender, toaster, electric can opener, pots, pans, cutlery, dishware and glassware.
Living Area: color TV, cable connection, radio, vacuum cleaner and broom.
Clothes Care: washer, dryer, iron and ironing board.
What should I bring?
A "starter kit" of bath tissue, paper towels, trash bags, bath soap, and dishwashing detergent is supplied. They are not replenished during your stay. We suggest you pack coffee filters, food storage bags, salt & pepper, cooking ingredients, paper products and laundry detergent. Personal items such as hair dryer, sunglasses, sunscreen and beach towels are not supplied. Towels, and bed linens are provided. We request these linens not be taken to the beach. You need to bring your own beach towels and laundry detergent.
